Services

Services

HOW WE DO IT

OUR DELIVERY TEAM

The feet-on-street, or rather the wheels-on-road that constitute our delivery team are an important part of our customer satisfaction, growth, and success. We provide well-trained, courteous, and well-mannered delivery drivers and riders, conversant with our processes and empowered to take decisions. Our Delivery Team is equipped with:
  • Bikes
  • Vans
  • Specialized vehicles such as chilled vans

Our team of over 200 drivers and riders is equipped to handle all customer requirements.

OUR DELIVERY SERVICES

Since you run a business that is unique, your delivery requirements are also unique. We understand, and provide solutions to cater to your needs.

FORWARD LOGISTICS

With our forward logistics, you can conveniently:

  • Ship from store
  • Ship from hub
  • Ship from any urban location

REVERSE LOGISTICS

Schedule return pick-ups in a convenient manner. Our reverse logistics equip you to:

  • Perform doorstep quality check
  • Return to store/warehouse
  • Process instant refunds
  • Offer exchanges

DELIVERING GOODNESS ACROSS INDUSTRIES

Our delivery services are streamlined and include pick-ups, delivery, and the handling of returns. We support one-off online orders placed by your customers and pick up and deliver orders directly from our clients’ places to their customers. We also support bulk shipping either on a regular schedule or as a one-off. Our delivery services cover a wide variety of time-critical and perishable products and ensure that the shipping is done in conditions suitable for the product being delivered, such as chilled vans for food.

RESTAURANTS AND FRESH-FOOD STORES

We cater to everything from cakes, candies, and chocolate to ready meals, snacks, and refreshments. Whether you are a restaurant or a small business, we’ve got you covered, whether it is a timeslot delivery or wholesale delivery, or delivery of mixed items.

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GROCERY STORES

Our grocery delivery services are geared to ensure timely pick-up and delivery of items all across Dubai and Sharjah.

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PHARMACIES

We deliver medicine, as well as medical products and devices, according to your needs as well as the needs of your customers, while ensuring that healthcare-related regulations are complied with.

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ECOMMERCE

Ever wondered how eCommerce platforms replenish their stocks and ship goods to buyers so efficiently, including handling returns? Now you know. MDS is the backbone of several established eCommerce platforms.

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RETAIL STORES

With our delivery services, bricks-and-mortar stores are realizing the full capability of their brand and presence and reaching hitherto unserved populations.

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SOCIAL SELLERS

In our connected world, digital technology has put commercial abilities in the hands of individuals. We strengthen their hands by taking delivery off their hands.

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TYPES OF DELIVERIES

Customer requirement drives our services. We offer deliveries designed to meet different customer and product requirements. We offer:

One-hour bullet delivery
One-hour bullet Deliveries over Fridays / weekends and public holidays

Specialized deliveries, such as in temperature controlled conditions

On-demand as well as pre-scheduled delivery
Same day as well as late-night deliveries